If your team has all the customer data they could want (but lacks the system to activate it) you're in the right place. I build creative strategy systems that turn customer insights into an executable strategy, fast.





Here's how you can work with me:





THE CIM PROCESS
The CIM (Co-Intelligence Model) maps the psychology of your customers and your team, then shows you exactly where they connect in three distinct phases:
01.
Dual Intelligence Mapping
Most consultants give you AI-generated personas that collect dust. I run CIMs on both sides: deep behavioral research on your customers (what actually drives decisions, not survey responses) and diagnostic work on your team (creative strengths, workflow constraints, decision patterns). Real psychology on both ends, not templates.
02.
Custom Translation Systems
Most consultants hand you a methodology only they can execute. I build frameworks tailored to how your specific team operates. Visual thinkers get visual maps. Media buyers who greenlight on proof get proof-structured insights. Customer psychology translated into your team's language so they can implement immediately.
03.
Internal Ownership
Your team learns to see both sides: customer psychology well enough to generate new angles, and their own operating system well enough to execute without second-guessing. The intelligence lives in your team, not with a consultant.

"The CIM process sits between customer research and creative strategy…which is exactly where most brands get stuck. I help you bridge that gap with a systematic framework your team can run independently." - Sarah Levinger
The impact
"The brands I work with shift from exhausting guesswork to repeatable frameworks…which means we move faster, spend smarter, and build stronger creative strategies your team owns independently."
Results From Working with Real Brands
10X Better Systems
Before working with me, Lineage had few systems and weak output. The CIM process delivered a messaging framework the entire team now uses, and their updated paid ads are already outperforming previous creative.

What my clients say
help brands understand exactly who their customers are and what makes them buy—then turn that into messaging that works.




